Returned items  for refund must comply with our returns policy:

§  Communication must be established with khawlahdesigner@gmail.com or free chat costumer services provided in website for return reasons.

§  Returns or refunds will not be accepted for dress or material that have been worn (for hygiene purposes) or are soiled or damaged.

§  after communication established and confirmed reason for return to be valid, Items must be returned via same carrier used for shipping, unworn, undamaged and unused, with all tags attached and the original packaging included.

§  Refund will be made after arrival of return and verification of material condition.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.